AA SPORTS PRIVACY POLICY
At AA Sports ABN 65 013 417 314 “AA Sports, we, our, us”, takes all steps necessary to keep personal customer data confidential and we are committed to protecting the privacy of our customers in accordance with the Australian Privacy Principles (APP) and the Privacy Act 1988 (Cth) and will ensure we meet our requirements in our dealings with you.
A. THE KINDS OF PERSONAL INFORMATION WE COLLECT AND HOLD;Information which we may collect from you includes, but is not limited to: your full name; email address; residential address; postal/shipping address and any other information we may consider necessary to process your order and payment transaction.
B. HOW WE COLLECT AND HOLD PERSONAL INFORMATION;We will collect personal information from you via our website; we may collect information from you via phone and email also in order to process your transaction. Once we have collected your personal information, we will store this in our internal systems.
C. THE PURPOSE FOR WHICH WE COLLECT, HOLD, USE AND DISCLOSE PERSONAL INFORMATION We collect, hold and use your personal information for the purpose of:
D. HOW CLIENTS MAY ACCESS PERSONAL INFORMATION ABOUT THEMSELVES THAT IS HELD BY US AND CORRECTION OF SUCH INFORMATION, AND HOW A CLIENT MAY LODGE A COMPLAINT ABOUT A BREACH OF THE APP BY US, AND HOW WE WILL DEAL WILL SUCH A COMPLAINT;
We aim to keep the personal information we hold about you up-to-date. Should any of your personal details change, or if you believe that information we hold about you is incorrect please let us know so we can correct this.
For any privacy related feedback or complaints please send your written request to: [email protected]
E. WHETHER WE ARE LIKELY TO DISCLOSE PERSONAL INFORMATION TO OVERSEAS RECIPIENTS, AND COUNTRIES IN WHICH SUCH RECIPIENTS MAY BE LIKELY TO BE LOCATED. AA SPORTS may disclose your personal information to third party entities for the purposes of processing your order. This includes but not limited to Weebly a web-hosting service company headquarters and incorporated in USA, Stripe an online payment solution also headquartes in USA and located outside the Australian jurisdiction. You consent to your personal information being transferred to such entities for the purpose of processing your order and payment transaction and registration of your interest.
F. ANONYMITY Under the Privacy Act you have the right to deal with us anonymously where this is lawful and practicable. For example, this can sometimes be the case when you are enquiring about our products and services. However, in situations where we may need to take instructions from you regarding an order to process a transaction, this may not be appropriate.
G. SENSITIVE INFORMATION AA SPORTS does not collect sensitive information from you.
H. CONSEQUENCES OF FAILING TO PROVIDE INFORMATION If information is required to process your order and/payment and you do not provide us with the requested information, this may mean that we are unable to process your order and payment transaction and provide you with the purchased product.
I. UNSOLICITED PERSONAL INFORMATION If we have received unsolicited personal information regarding you, which we did not solicit, we will as soon as practical, destroy the information, or ensure the information is de-identified. However, if it is information which is provided to us in a situation where it is mingled or attached with information that we have requested, you acknowledge that this information may be held by us as described in this policy.
J. DIRECT MARKETING COMMUNICATION AA SPORTS may from time to time send you information regarding our current and upcoming products and services, events being held by AA SPORTS and events AA SPORTS is attending, surveys and/or request for feedback on how we can improve our products and services to you as a client, or information we may consider of interest to you. Such communication will be sent to you via the personal details you provide to us, commonly your registered email address. If you do not wish to receive such information, please email [email protected] or you may submit a request to unsubscribe from receiving such information via the actual communication email.
We collect or store user information on our website by using “cookies” (small files placed on your computer by some websites you have visited) for marketing purposes, such as displaying pages that are more relevant to your preferences.
K. SECURITY AND PROTECTING YOUR PERSONAL INFORMATION The security of your personal information is important to us and so we take reasonable steps to protect it from misuse, loss and unauthorized access or disclosure. Such steps include:
Version: March 2018
A. THE KINDS OF PERSONAL INFORMATION WE COLLECT AND HOLD;Information which we may collect from you includes, but is not limited to: your full name; email address; residential address; postal/shipping address and any other information we may consider necessary to process your order and payment transaction.
B. HOW WE COLLECT AND HOLD PERSONAL INFORMATION;We will collect personal information from you via our website; we may collect information from you via phone and email also in order to process your transaction. Once we have collected your personal information, we will store this in our internal systems.
C. THE PURPOSE FOR WHICH WE COLLECT, HOLD, USE AND DISCLOSE PERSONAL INFORMATION We collect, hold and use your personal information for the purpose of:
- Processing your order and payment transaction in order to provide you with your purchased product as offered by AA SPORTS.
- To contact you with information about our products or services that you might be interested.
- Request for feedback and information from you, via market research and surveys regarding our product and services.
- Entities assisting us to maintain and improve our systems, products and services.
D. HOW CLIENTS MAY ACCESS PERSONAL INFORMATION ABOUT THEMSELVES THAT IS HELD BY US AND CORRECTION OF SUCH INFORMATION, AND HOW A CLIENT MAY LODGE A COMPLAINT ABOUT A BREACH OF THE APP BY US, AND HOW WE WILL DEAL WILL SUCH A COMPLAINT;
We aim to keep the personal information we hold about you up-to-date. Should any of your personal details change, or if you believe that information we hold about you is incorrect please let us know so we can correct this.
For any privacy related feedback or complaints please send your written request to: [email protected]
E. WHETHER WE ARE LIKELY TO DISCLOSE PERSONAL INFORMATION TO OVERSEAS RECIPIENTS, AND COUNTRIES IN WHICH SUCH RECIPIENTS MAY BE LIKELY TO BE LOCATED. AA SPORTS may disclose your personal information to third party entities for the purposes of processing your order. This includes but not limited to Weebly a web-hosting service company headquarters and incorporated in USA, Stripe an online payment solution also headquartes in USA and located outside the Australian jurisdiction. You consent to your personal information being transferred to such entities for the purpose of processing your order and payment transaction and registration of your interest.
F. ANONYMITY Under the Privacy Act you have the right to deal with us anonymously where this is lawful and practicable. For example, this can sometimes be the case when you are enquiring about our products and services. However, in situations where we may need to take instructions from you regarding an order to process a transaction, this may not be appropriate.
G. SENSITIVE INFORMATION AA SPORTS does not collect sensitive information from you.
H. CONSEQUENCES OF FAILING TO PROVIDE INFORMATION If information is required to process your order and/payment and you do not provide us with the requested information, this may mean that we are unable to process your order and payment transaction and provide you with the purchased product.
I. UNSOLICITED PERSONAL INFORMATION If we have received unsolicited personal information regarding you, which we did not solicit, we will as soon as practical, destroy the information, or ensure the information is de-identified. However, if it is information which is provided to us in a situation where it is mingled or attached with information that we have requested, you acknowledge that this information may be held by us as described in this policy.
J. DIRECT MARKETING COMMUNICATION AA SPORTS may from time to time send you information regarding our current and upcoming products and services, events being held by AA SPORTS and events AA SPORTS is attending, surveys and/or request for feedback on how we can improve our products and services to you as a client, or information we may consider of interest to you. Such communication will be sent to you via the personal details you provide to us, commonly your registered email address. If you do not wish to receive such information, please email [email protected] or you may submit a request to unsubscribe from receiving such information via the actual communication email.
We collect or store user information on our website by using “cookies” (small files placed on your computer by some websites you have visited) for marketing purposes, such as displaying pages that are more relevant to your preferences.
K. SECURITY AND PROTECTING YOUR PERSONAL INFORMATION The security of your personal information is important to us and so we take reasonable steps to protect it from misuse, loss and unauthorized access or disclosure. Such steps include:
- By reasonably limiting internal access to clients’ personal information to internal representatives who require it to process your order and payment transaction.
- Firewall and data encryption measures protecting our website as supported by Weebly.
Version: March 2018
